Help

Help Sections:

Order Status

• Has my order shipped?
• How do I change quantities or cancel an item in my order? 
• How do I track my order? 
• My order never arrived.
• An item is missing from my shipment. 
• When will my backorder arrive?

International Shipping

• Do you ship to my country? 
• What are my payment choices? 
• When will my order ship and what are my shipping charges?
• What are your Terms & Conditions?

Pricing and Billing

• Do I have to pay sales tax? 
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
• Do you accept mail orders?

Additional Support

• How do I contact you? 
• Self-help: Colloid Master trouble shooting
• F.A.Q.s regarding the Colloid Master
• Questions about colloidal silver?

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